Technology Strategies for the Hospitality Industry 2nd Edition, by Peter Nyheim and Daniel Connolly examines technology methods for the hospitality business utilizing case studies, interviews, and an interactive net page. Exceptionally sensible in approach, this edition includes a new chapter on expertise within the on line casino trade and a brand new chapter on technology for conferences and events.
A separate chapter is dedicated to planning and investment as students to study what know-how exists and how you can use it succeed in the hospitality business. By way of company involvement and detailed presentation, this book is a partnership resource between business and academia, which offers the reader with a current and thorough text on the hospitality industry’s technical aspect, in a simple-to-observe format.
Technology Strategies for the Hospitality Industry offers the future supervisor with a rock-stable foundation of technical themes from hardware and software program, to networks and security. It additionally includes departmental-particular purposes akin to restaurant management methods and world distribution systems, in addition to methods for enterprise intelligence and system procurement decisions.
The first chapter welcomes you to the world of hospitality information expertise, and Chapter 2 shows how we can use it for competitive advantage. These two chapters set the tone for the rest of the book, while presenting to the reader what profession and business opportunities can be found via technology understanding and usage. These factors are strengthened all through the book and serve as its main themes.
Rounding out the basics section are Chapters three and 4 with an outline of computing necessities and networks, requisite knowledge for the next section. Chapters 6 and 7 detail operational-particular functions for both the food and beverage and lodging sides. Chapter 8 is our most detailed chapter and is a thorough analysis of the global distribution system, the place and through which much of our customer information originates and travels.
Technology Strategies for the Hospitality Industry
Peter Nyheim and Daniel Connolly
Prentice Hall; 2 edition
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