Hotel Operations Management 2nd edition book, by David K. Hayes and Jack D. Ninemeier is addressed for the General Supervisor of a full-service resort, who must know to become thriving in fantastic depth. This book provides complete up-to-date and comprehensive coverage of all areas of lodge functions allow it to be vital addition to the skilled library from the critical hospitality college student.
Hotel Operations Management book presents full introduction to each chapter’s content material to make it less difficult to find important information and facts with extensive definitions of essential lodge terms and “The World wide web at Operation,” references to useful world-wide-web websites that offer vital supplemental content material and details.
The real-life situation researches are designed to location the reader in the decision-making role of the resort general manager. The troubles and questions at each and every chapter’s finish are developed to check the reader’s mastery of each chapter’s content. Extensive checklists and types help common managers in their each day function
Furthermore to its in-depth coverage of hotel operations, the book includes useful facts about history from the hotel market, Global Distribution Method (GDS) and its importance to the revenue work for lodge management providers like guidelines for getting and franchising a hotel. It also explores franchise agreements and administration contracts, purchasing a lodge, and profession possibilities.
Hotel Operations Management 2nd edition can be aimed for existing and long term lodge common supervisors, and hotel division heads, executive housekeepers, directors of product sales, controllers, and front office managers.
Hotel Operations Management
David K. Hayes and Jack D. Ninemeier
Prentice Hall; 2nd edition
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